Question and Answer

• How do I manage my subscriptions?

  To manage your subscription orders and access The Essentials of Gut Health please log in HERE. If you haven't created an account you can simply click "create account" and make sure to use the same email you used when placing your order. IMPORTANT NOTE: If you click reset password and you don't get an email this means you haven't created an account yet and you will need to follow the instructions above.

• Do you ship internationally?

  Yes! We ship worldwide, with orders going out to countries all over the world every day.

• Why is internationally shipping so expensive?

  International shipping costs can be frustrating! We have done everything we can to mitigate the cost as much as possible. The rates are set by the shipping carrier, but we require all fees (customs, duties, and taxes) to be charged upfront to protect you from surprise costs later. This way, you won’t face unexpected charges upon delivery, and your order arrives smoothly without delays.
  
  We know how important this journey is and want to make it as accessible as possible. Please use the code MICROBIOME at checkout to help a bit.

• Is it safe to rebalance my gut while pregnant or breastfeeding?

  Rebalancing while pregnant and breastfeeding is beautiful. My naturopath had me rebalance my gut while pregnant and into my breastfeeding journey and my midwife fully approved.
  
  All ōNLē products are designed for all life stages but ultimately you know best for yourself and family. I believe in the power of knowledge so you can make your own intuitive choices. Please listen to Everything you Need to Know About Rebalancing While Pregnant and Breastfeeding podcast episode for more guidance and information on the safety of rebalancing your gut.

• How young can I rebalance my child’s gut?

  The Children’s Gut Rebalance Kit is designed for children between 4 months and 100 pounds.

  • If your child is over 4 months old, the Children’s Gut Rebalance Kit will be a beautiful fit for them.
  • If you are breastfeeding, it’s important to rebalance yourself at the same time to further support your baby’s healing.
  • If your child is younger than 4 months and showing signs of imbalance, this most likely means an imbalance was passed to them during birth. In this case, the Women’s Gut Rebalance Kit is the best option - they will heal through your milk.
  • If your child is over 100 pounds, they should use the Women’s Gut Rebalance Kit, as it contains the same supplements but in the appropriate dosing for their weight.
• Will symptoms get worse before they get better?

  Sometimes they do. As harmful bacteria, yeast, mold, fungus and parasites die it can cause symptoms to flare. Whatever your most prominent symptoms are, you may notice them intensify before they fully clear.

  Sometimes Symptoms Get Worse Before They Get Better will be a really supportive podcast to help you better understand this process. Also, be sure you’re working through the accompanying course, as it provides step-by-step guidance on what to expect and how to support your or y0our child's body through each phase of rebalancing. (Access to this course was sent to you in email right after you ordered. If you don't see it please check your junk and move it to your inbox)

• What is the best time to take the supplements? With or without food?

  The best time to take the supplements depends on whether you’re actively rebalancing or following a maintenance schedule.

  If you’re rebalancing, take Cleanse and Nourish first thing in the morning and right before bed. It doesn’t matter whether it’s with or without food - just that you’re consistent with morning and nighttime doses.

  If you’re using the Ultimate Kit or incorporating Bind and Remineralize, take both first thing in the morning alongside Cleanse and Nourish.

  If you’re following the maintenance schedule, take Bind and Remineralize in the morning and Cleanse and Nourish before bed. Again, it doesn’t matter whether it’s with or without food.

  For Balance CBD, this is completely preference-based. Some people take it in the morning, some take it before bed, and some split the dose r even do a double dose. I personally love it first thing in the morning to help ground myself for the day ahead.

• What are the benefits of giving children CBD and how young can you give it?

  Balance CBD supports your endocannabinoid system. This system helps keep all of your other bodily systems in balance. A balanced body equals a thriving body. I recommend listening to the When and Why You Should Incorporate CBD into Your Wellness Routine podcast episode to learn how CBD works in the body and how to source one safe for children.

  My midwife suggested that I incorporate it while I was pregnant with my fourth baby and based on her recommendation, the information our naturopath shared and my own research I felt confident giving it to my baby from birth and continue to give it to all four of my children every single day.

• Is your CBD safe while pregnant and breastfeeding?

  I encourage you to learn all about CBD so that you can share the same confidence I had in taking it while pregnant and breastfeeding. Please listen to the When and Why You Should Incorporate CBD into Your Wellness Routine podcast episode to empower yourself with knowledge.

• Does your silver (Cleanse) build up in the body? Is it considered a heavy metal?

  Cleanse does not metabolize in the body. It is not classified as a heavy metal because it is not toxic to the body and it does not accumulate. Please listen to Silver Myths, Truths, and Understanding how it Actually Works podcast episode to learn all about silver. The more you know the stronger of a leader you will be for your family's wellness.

• Is Cleanse comparable to colloidal silver?

  No. Cleanse is very different from colloidal silver. By nature silver is very acidic. Colloidal simply means "tiny particle suspended in purified water". This makes colloidal silver very acidic and hard on the gut. Cleanse is an alkaline silver making it gentle on the gut and intended for daily use. Please listen to Not All Silver Supplements Are The Same: Understanding the Difference Between Colloidal and Alkaline Structured Silver podcast episode to learn more.

• What makes Nourish different than other probiotics?

  Nourish is a spore-forming probiotic meaning that the bacteria are dormant while encapsulated. When you consume the capsule the bacteria wake up and germinate making them very potent and effective. Listen to The Truth About Probiotics and Why Most Don’t Work podcast episode to learn everything you need to look for in a probiotic to make it worth your time and money.

• How do I give the probiotic if my child can’t swallow capsules?

  Simply open the capsule and dissolve the powder in Cleanse, water, or breastmilk. Some mamas also like mixing it with a little organic applesauce or juice - whatever works best for your child! Some children even enjoy chewing the whole capsule (hello to my son from ages 2-4).

  There’s no wrong way to do it, as long as they’re getting it in.

• How long will it take to heal?

  Healing time depends on the severity of symptoms and how long the body has been imbalanced. Every Gut Rebalance Kit contains everything needed for a full 64-day rebalancing cycle. Some people experience full healing with one kit, while others need back-to-back rounds to fully restore balance.
  
  Deeper imbalances like autoimmune challenges, chronic skin issues, allergies, or recurring infections often take more time to heal, so staying consistent is key. If symptoms have been persistent for more than three months, an 8-week subscription is a great option to help you stay on track and save a bit along the way.

• Can my husband rebalance?

  Yes! I received this question so often that I created the Men's Gut Rebalance Kit. In full transparency, it’s exactly the same as the Women’s Kit - just with a name that makes men feel more seen. It works by clearing bad bacteria, yeast, mold, fungus, and parasites while restoring beneficial bacteria and essential minerals.

• What is the most effective way to heal eczema?

  Eczema stems from an overgrowth of bad bacteria, yeast, mold, fungus, or parasites in the gut. The best way to heal it at the root is by rebalancing the gut microbiome.

  The Children’s (or Women’s) Gut Rebalance Kit works by clearing harmful overgrowths, reducing inflammation, and restoring balance - allowing the skin to heal from within. For the best results, the Body Biome Kit is highly recommended to support the topical microbiome, as conventional skincare products most often strip and disrupt the skin’s natural barrier.

  For a deeper understanding of how gut health and eczema are connected, listen to You Have to Know This to Heal Eczema.

• Is it possible to heal food allergies by rebalancing the gut?

  Most food allergies and sensitivities stem from gut imbalances. When the gut is inflamed and overrun with harmful bacteria, yeast, and toxins, the immune system becomes overreactive - leading to food sensitivities and allergies.

  The Women's, Men's and Children’s Gut Rebalance Kits work by clearing these harmful overgrowths, calming inflammation, and restoring balance, allowing the immune system to regulate properly again. Many families, including my own, have seen our children successfully heal from allergies after rebalancing. My son healed from nine severe allergies that his allergist said would be lifelong!

  Healing takes time, so staying consistent is key. An 8-week subscription is recommended to allow the body the time it needs to fully restore balance.

  For a deeper understanding of how gut health and allergies are connected, listen to Unless Allergies Genetically Run in Your Family, There is a Way to Heal.

• Can rebalancing the gut help with constipation and diarrhea?

  Constipation, diarrhea, and sour-smelling stools are all signs of gut imbalance. When harmful bacteria, yeast, mold, fungus, or parasites overgrow, they disrupt digestion - leading to irregular stools, poor nutrient absorption, and inflammation.

  The Gut Rebalance Kits clear these overgrowths while restoring beneficial bacteria, allowing digestion to naturally regulate again. As balance is restored, stools become more regular, well-formed, and less sour-smelling.

  For a deeper understanding of how gut health impacts digestion, listen to Your Poop is Trying to Tell You Something. Are You Listening?

• What can I do for an ear infection?

  Ear infections can be so tough, but you’ve got this! Here is a short podcast episode that walks you through exactly what to do. It’s quick, to the point, and will give you all the guidance you need to heal quickly.

• Can rebalancing help with acne?

  Yes! Acne is deeply connected to gut health, and rebalancing is one of the most effective ways to heal it from the inside out. When harmful bacteria, yeast, and toxins overgrow in the gut, they trigger inflammation, hormone imbalances, and poor detoxification - all major contributors to breakouts.
  
  The Gut Rebalance Kits clear these overgrowths while replenishing beneficial bacteria, allowing the skin to finally heal from within. For the best results, you will also want to replace all topical products with the Facial Flora Kit to restore the skin’s microbiome. Conventional skincare often strips and disrupts the skin’s natural barrier, so healing both internally and externally creates almost magic results.

• Will Rebalancing help with H. Pylori?

  H. pylori is a bacterial overgrowth that thrives when the gut is out of balance, and rebalancing is one of the most effective ways to clear it while strengthening the gut lining and restoring beneficial bacteria.
  
  The Ultimate option of the Gut Rebalance Kit will be the most effective because it eliminates harmful bacteria (including H. pylori), binds the toxins, reduces inflammation, and replenishes beneficial bacteria - helping to restore digestion and long-term gut health. Since H. pylori damages the stomach lining and depletes minerals, this kit includes everything needed to support healing, reduce symptoms like bloating and reflux, and prevent reinfection.
  
  So many people have successfully healed with this kit!

• Will Rebalancing help heal from mold exposure?

  Mold exposure weakens the gut, immune system, and detox pathways, making the body more vulnerable to overgrowths of harmful bacteria, yeast, and fungi. The Ultimate Women’s, Men's and Children's Gut Rebalance Kits clear these overgrowths while supporting your body in efficiently detoxing, replenish essential minerals, and strengthen the gut lining.

  For the best results, this kit includes Bind, which helps best remove mold toxins, and Remineralize, which restores minerals that mold depletes.
  
  For a deeper understanding of how this works please listen to Why is No One Talking About This? You Need to Know This About Mold.